HCL is a business
enterprise with presence in the fields of technology and healthcare.
Founded in 1976 as one of India’s original IT garage startups, the HCL
enterprise currently comprises of three companies in India – HCL
Technologies, HCL Infosystems and HCL Healthcare with annual revenues of
US$ 6.5 billion and over 95,000 professionals from diverse
nationalities operating across 31 countries including over 500 points of
presence in India.
Post: Trainee Executive
Qualification: B.Tech/BCA/B.Sc
Location: All over India/Abroad
Post: Trainee Executive
Qualification: B.Tech/BCA/B.Sc
Location: All over India/Abroad
Key areas: engineering, Fresher job, Home, IT Jobs, mnc jobs, all over India, software engineer
Job Profile:
- Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone.
- Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
- Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
- Should have understanding of IT Environment and ready to learn new processes and technologies.
- Teamwork.
- Knowledge of basic Networking and other technologies.
- Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred.
- Good to have basic understanding of Client Server Architecture, OS.
- CCNA/MCP/MSCA Preferred
- Excellent communication and conversation skills (Verbal and Written).
- Good documentation skills.
- Good working knowledge of MS OFFICE
- Should have good customer handling skills
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