Fresher Job- IBM India vacancy for entry level engineers

IBM India Private Limited is the Indian subsidiary of IBM. It has facilities in Bangalore, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurgaon, Noida, Chandigarh, Indore, Bhubaneshwar, Coimbatore, Visakhapatnam and Hyderabad. Between 2003 and 2007, IBM’s head count in India has grown by almost 800%, from 9,000 in 2003 to nearly 74,000 in 2007.

 

Walk-in Date: 28th June 2014 between 9 AM to 12.30 PM

 

Post: Entry Level Engineers

Qualification: Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3) 

Salary: Best in Industry

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Job Location: Hyderabad

Experience: 0-2 Years

Job Profile:
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity and analysis
• Ability to meet a set of defined account agent productivity measurements

Mandatory Skills :
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support – Internet Explorer
• Strong computer skills required
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills
• Excellent customer service orientation
• Neutral accent

Note:
• Working in shifts is a mandatory. Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts. Shifts will be 24×7 in nature and can vary depending on geographies supported.
• Candidate should not have any backlogs in order to qualify for the test and interview process

Selection Procedure:
1. Initial screening and assessment of communication skills
2. Voice & Accent assessment
3. Technical Interview

 

Application Procedure:Click here to Subscribe

Venue for walk-in written test:

Nishitha College of Engineering and Technology,
Near International Airport, After ORR,
On Srisailam Highway, Kandukur Mandal,
Hyderabad, Telangana 501359.

Phone: 04065144194

For more information visit IBM website.